Privacy Policy

Last Updated: 10/03/2025

1. Introduction

This Privacy & Cookie Policy explains how ISJ Development (“Company”, “we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website (https://www.isjdevelopment.com) or use our services. This policy also explains how we use cookies and similar technologies.

ISJ Development is a trading name of Isaac Smith-Jones with its principal place of business in 12 Halfway Centre, Halfway Drive, Sheffield, S20 4TA.

We are committed to ensuring that your privacy is protected and that we comply with our legal obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This website is intended for individuals who are 18 years of age or older.

2. Information We Collect

2.1 Personal Data

We may collect the following personal information:

Identity Data: Including names, business names, job titles, and similar identifiers.
Contact Data: Including billing address, delivery address, email address, telephone numbers.
Transaction Data: Including details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: Including internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Including information about how you use our website, products, and services.
Marketing and Communications Data: Including your preferences in receiving marketing from us and your communication preferences.

2.2 How We Collect Your Personal Data

We collect data through:

Direct interactions (when you provide it to us)
Automated technologies or interactions (via cookies and similar technologies)
Third parties (such as payment processors, business partners, and analytics providers)

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To fulfill contracts we have entered into with you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligation

3.1 Purposes for Which We Will Use Your Personal Data

Purpose	Type of Data	Lawful Basis
To register you as a new customer	Identity, Contact	Performance of a contract with you
To process and deliver your order	Identity, Contact, Transaction	Performance of a contract with you
To manage payments and charges	Identity, Contact, Transaction	Performance of a contract with you
To manage our relationship with you	Identity, Contact, Profile	Performance of a contract with you; Necessary for our legitimate interests
To administer and protect our business and website	Identity, Contact, Technical	Necessary for our legitimate interests; Necessary to comply with a legal obligation
To deliver relevant website content and advertisements	Identity, Contact, Profile, Usage, Marketing and Communications, Technical	Necessary for our legitimate interests
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	Technical, Usage	Necessary for our legitimate interests
To send marketing communications	Identity, Contact, Profile, Marketing and Communications	Consent and/or Legitimate Interest

4. Marketing Communications

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you.

You will receive marketing communications from us if you have:

Requested information from us
Purchased goods or services from us
Provided us with your details when registering for a promotion
Opted in to receive marketing when you provided your details to us

You can opt out of receiving marketing communications at any time by:

Clicking the ‘unsubscribe’ link in any marketing email
Contacting us at [YOUR EMAIL]
Updating your preferences in your account settings

5.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 Types of Cookies We Use

Essential Cookies: Required for the operation of our website. They include, for example, cookies that enable you to log into secure areas, use a shopping cart, or make use of e-billing services.
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily.
Marketing Cookies: Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
Affiliate Tracking Cookies: Used to track referrals from our affiliate partners, ensuring they receive appropriate credit for referrals that lead to purchases.

5.3 Specific Cookies We Use

Cookie Name	Purpose	Type	Duration
[Google Analytics]	Used to distinguish users and analyze website usage	Analytical	[Duration]
[Facebook Pixel]	Used for advertising and conversion tracking	Marketing	[Duration]
[Affiliate Cookie]	Used to track affiliate referrals	Affiliate Tracking	[Duration]
[Session Cookie]	Used to maintain your session	Essential	Session
[Popup Cookie]	Remembers dismissed popups	Essential	[Duration]

5.4 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

When you first visit our website, a cookie banner will inform you about our use of cookies and request your consent where required by law.

6. Disclosure of Your Personal Data

We may share your personal data with:

Service providers: Who provide IT, system administration, and platform services.
Payment processors: Who process your payments for our services.
Marketing services: Including social media platforms and email marketing providers.
Professional advisers: Including lawyers, bankers, auditors, and insurers.
HM Revenue & Customs, regulators and other authorities: Who require reporting of processing activities in certain circumstances.
Third parties: In the event that we sell, transfer, or merge parts of our business or our assets.

7. International Transfers

We may transfer your personal data to destinations outside the United Kingdom (UK) and the European Economic Area (EEA), particularly to the United States where our web hosting services are located.

Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing suitable safeguards, including:

Using specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government.
Where we use providers based in the US, we may transfer data to them if they are part of an approved framework or have appropriate data protection measures in place.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. These include:

Encryption of sensitive data including passwords
Regular software updates and security patches
Limiting access to personal data to those employees, agents, contractors and other third parties who have a business need to know
Procedures to deal with any suspected personal data breach

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For gift vouchers and purchases, we may retain this information for the lifetime of the product plus a reasonable period thereafter to address any potential queries or claims.

To determine the appropriate retention period for personal data, we consider:

The amount, nature, and sensitivity of the personal data
The potential risk of harm from unauthorized use or disclosure of your personal data
The purposes for which we process your personal data
Whether we can achieve those purposes through other means
The applicable legal requirements

10. Your Legal Rights

Under data protection laws, you have rights in relation to your personal data that include:

The right to be informed about how we use your personal data.
The right of access to the personal data we hold about you.
The right to rectification if any personal data we hold about you is inaccurate or incomplete.
The right to erasure of your personal data in certain circumstances.
The right to restrict processing of your personal data in certain circumstances.
The right to data portability, which means the right to receive your personal data in a structured, commonly used, and machine-readable format.
The right to object to processing of your personal data in certain circumstances.
Rights in relation to automated decision making and profiling.

If you wish to exercise any of these rights, please contact us at info@isjdevelopment.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We reserve the right to update this privacy & cookie policy at any time. Any changes we may make to our policy in the future will be posted on this page and, where appropriate, notified to you by email.

12. Contact Us

If you have any questions about this Privacy & Cookie Policy, please contact us at:

Email: info@isjdevelopment.com
Postal address: 12 Halfway Centre, Halfway Drive, Sheffield, S20 4TA

13. Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Privacy & Cookie Policy